Frequently Asked Questions
Everything you need to know about your INTO YOU beauty journey.
Are INTO YOU products cruelty-free?
Yes, we are committed to ethical beauty. INTO YOU does not test any of our products or ingredients on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on cosmetics that have been opened or swatched.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your specific destination.